Wasp WPS100 Specifications download pdf (Page 34)

3-2

Wasp WPS100 Product Reference Guide

Troubleshooting

Problem Possible Causes Possible Solutions

The omni-line scan pattern

does not display when you

follow the directions for

installing the interface cable on

1-3

No power to the scanner. Ensure the host has power, and is on.

If the scanner uses a separate power

supply, ensure it’s connected to a

working AC outlet.

Interface cable is not

properly connected.

Check for loose cable connections.

Scan line(s) display, but bar

code cannot be read.

Scanner is not

programmed to read the

bar code type.

Ensure scanner is programmed to

read the bar code type you are

scanning.

Bar code is damaged. Try scanning other bar codes of the

same bar code type.

Bar code is too far from

scanner.

Move the bar code closer to the

scanner.

Triggered scanning is

being used incorrectly.

Press the trigger to activate

decoding. Follow directions on page

2-2.

The host has disabled

scanning or overridden

parameter settings.

See the technical person in charge of

scanning.

Bar code is decoded, but not

transmitted to the host.

Scanner is not

programmed for the

correct host type.

Scan the appropriate host type bar

code.

Scanned data is incorrectly

displayed on the host.

Scanner is not

programmed to work with

the host. Check scanner

host type parameters or

editing options.

• Ensure proper host is selected.

• For keyboard wedge, ensure

scanner is programmed with the

correct country code and that the

CAPS LOCK key is off.

• Ensure editing options (e.g.,

UPCE-to-UPCA Conversion) are

properly programmed.

Although the green Power LED

is on, the scanner does not

produce the omni-directional

scan pattern.

The scanner has gone

into the Low Power “Shut

Down” Mode.

Press the trigger to awaken the unit,

or change the “Low Power Blink”

parameter on page 4-11.

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